Action Fraud launch a 24/7 live cyber-attack helpline

In the event of a live cyber-attack, Action Fraud’s helpline gives access to specialist advisors who can offer advice and support to businesses, charities or other organisations reporting the attack. These reports are immediately sent to the National Fraud Intelligence Bureau (NFIB) who review the report and conduct a range of enquiries in order to see if there are any other connected reports or links to known criminals. Live cyber reports are sent to the relevant law enforcement agency for investigation within the UK for the appropriate response; this could be from a local police force or the National Cyber Crime Unit, (NCCU) which forms part of the National Crime Agency (NCA).

A live attack is defined as one that is ongoing and is still affecting an organisation’s systems and ability to function. Business/charities/organisations in Cambridgeshire are advised to call Action Fraud as soon as possible when they discover a live attack. Once reported and if the attack is still ongoing Cambridgeshire Constabulary’s Fraud and Cybercrime Investigation Unit (FCIU) can also be contacted using the 101 police non-emergency number (To facilitate the process a reporting organisation/charity/business should quote their Action Fraud report number to the unit).

To reach the 24/7 cyber helpline a business, charity or other organisation is suffering a live cyber-attack, call Action Fraud on 0300 123 2040 immediately and follow the instructions.

The National Cyber Security Centre (NCSC) provides information and advice about cyber security.

Further information can be found at the link below:

https://www.actionfraud.police.uk/news-action-fraud-launches-24-7-helpline-to-combat-cyber-attacks-dec17

According to a survey undertaken by the International Data Corporation (IDC) Western Europe, 56% of organisations have not started preparations for GDPR. With GDPR less than 6 months away it is important that SMEs understand what this new legislation means for them and their processes.

Please feel free to use any of this information and cascade among your wider networks.